Customer Care
DELIVERY
Last updated: May 2026
The Timeline
01
Drop Window Closes
Orders locked in
48 hours after the password blast, the shop closes. All orders from the drop are queued for fulfillment.
02
Processing · 1–3 Business Days
Packed in Detroit, MI
Orders are picked, packed, and labeled. You'll receive a shipping confirmation with your tracking number via SMS and email when your label is created.
03
In Transit · 2–5 Business Days
On its way
Shipped via USPS Priority Mail or UPS Ground depending on your location. Your tracking number will be live within 24 hours of label creation.
04
Delivered
At your door
Carrier confirms delivery. If there's an issue with your delivery, see our Exchanges & Returns page.
Shipping Rates
Standard
$8
USPS Priority / UPS Ground
Free Shipping
$75+
Orders over $75 ship free
Ships From
Detroit
Michigan, USA
International
Soon
US domestic only for now
Tracking Your Order
When your order ships, you'll receive an SMS and email with your tracking number. You can also track your order directly at 22hundred.shop/track using your order number and phone number.
Delays & Issues
Once your order is handed off to the carrier, delivery timelines are outside our control. If your tracking hasn't updated in more than 5 business days, use the form below and we'll investigate.
For lost or undelivered orders, see our Exchanges & Returns policy.
Address Accuracy
Double-check your shipping address at checkout. We cannot reroute packages after they've shipped. Orders shipped to an incorrect address provided at checkout are not eligible for replacement.